GOODDUCK Help Center

FAQ

[Artist Selection] Can I change or cancel following?

[Posts] When will posts be deleted?

[Reports] How are reported posts handled?

[Reports] Can I cancel a report on a post or comment?

[Reports] What should I do if my rights are violated through invasion of privacy, defamation, or copyright infringement via GoodDuk services?

[Usage Restrictions] What happens if I violate the operating policy?

[Signup/Withdrawal] Can I create an additional account with a social platform using the same email ID that I already used for email signup?

[Signup/Withdrawal] Can I sign up with an email ID that's already registered with a social platform?

[Signup/Withdrawal] I signed up with a different social platform account but was logged into the same account.

[Signup/Withdrawal] Can I sign up again with the same email ID after withdrawing?

[Signup/Withdrawal] Can I use Apple social login on an Android phone?

[Account] My nickname changed even though I didn't change it.

[Account] Can I change my account's email address?

[Account] I want to change my nickname.

[Personal Information] What personal information do you collect?

[Common] Can I save photos/videos that I like to my phone?

[Common] Photos won't upload on my Android phone.

[Common] I don't want to follow any artists.

[Android] The app won't launch.

[GoodTalk] How do I know when an artist starts a GoodTalk?

[GoodTalk] What does the time on the screen mean?

[GoodTalk] I can't hear the artist's voice.

[GoodDuk Mailbox] I want to download audio files!

[Calendar] An artist's schedule is incorrect.

[Feed] How do I view feeds of other artists I follow?

[Notifications] I don't want to receive push notifications.

[Membership] The audio in downloaded videos is broken.

[Other] The artist I want isn't available. How do I request adding an artist?

[Other] Can I change my nickname freely?

[Other] What happens to my posts and comments if I delete my account?

Reporting Child Sexual Abuse and Exploitation (CSAE)

•

GoodDuk prioritizes children's rights and safety and implements a zero-tolerance policy for child sexual abuse and exploitation (CSAE).

•

If you discover CSAE content, please report it following the guidelines in the [GOODDUCK Reporting Center: CSAE] below.